четверг, 28 февраля 2008 г.

ITIL Service Catalogue example www.ITILsurvival.com all your ITIL ITSM Service Management process documents, books, cds, elearning

ITIL Service Catalogue example www.ITILsurvival.com all your ITIL ITSM Service Management process documents, books, cds, elearning: "The creation of a Service Catalogue according to the ITIL Framework, is used as a starting point for the implementation of the Service Level Management process.



ITIL Service Catalogue examples are not commonly found on the internet as they tend to be too specific. An ITIL Service Catalogue example must be viewed with caution as the author of the template will be basing their layout on their own experiences. While there is no substitute for experience there are simply too many variables that go in to the creation of such a critical document.



ITIL Service Catalogue example are naturally a way to save time in terms of development, but the reader must ensure that they do not compromise their own standards by accepting work that was prepared by others, for others.



The list below presents various reference points that can lead to ITIL Service Catalogue examples and other products that would be a useful starting point for those looking for such information.



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